FAQ

SIZES

XXS - neck size  up to 20cm / 8"

 

XS   - neck size up to 25cm /10"

 

  S      - neck size up to 31cm / 12" 

   M     - neck size up to 36cm / 14

   L      - neck size up to 39cm / 15" 

  XL  - neck size up to 41cm / 16"

XXL  - neck size up to 44cm / 17"

XXXL  - neck size up to 46cm / 18"

 

inches are approximately

 
DELIVERY
Please allow up to 10 business days from placing your order to shipping your item.
Please note:
If you ordered more than one item, or if you ordered a RoseCardigan it can take some more time!
 
SHIPPING 

Items for UK customers will be shipped via 1st Class signed for delivery service,

Or you can choose "Next day delivery", which is fully trackable.

Items worldwide will be sent via international - fully tracked. 

Shipping will be added to the total cost except for larger orders.

How long does it take to deliver?

That's out of my control, especially international shipping and during the COVID pandemic.

EASY RETURNS

if you have ordered the wrong size, you can exchange for the correct one, unless the wrong size is not damaged or used

 

CANCELATIONS

. if you wish to cancel an order please email us rosecrochetta@gmail.com

and we will see, what we can do for you. If however we already begun to create your order, we will not be able to cancel it and refund you.

 

 LOST ITEMS

Lost/stolen items are our of our hands so unfortunately we are unable to provide replacement items.