FAQ
SIZES
XXS - neck size up to 20cm / 8"
XS - neck size up to 25cm /10"
S - neck size up to 31cm / 12"
M - neck size up to 36cm / 14"
L - neck size up to 39cm / 15"
XL - neck size up to 41cm / 16"
XXL - neck size up to 44cm / 17"
XXXL - neck size up to 46cm / 18"
inches are approximately
DELIVERY
Please allow up to 14 business days from placing your order to shipping your item.
Please note:
If you ordered more than one item, or if you ordered a RoseCardigan it can take some more time!
SHIPPING
Items for UK customers will be shipped via 1st Class tracked and signed for delivery service
Items worldwide will be shipped via Royal Mail international - fully tracked.
The Shipping prices will be added to the total costs
How long does it take to deliver?
That's out of my control, especially international shipping and during the COVID pandemic.
RETURNS
My items are customised and handmade and cannot be returned.
This is a FINAL SALE item.
My items are in perfect condition when made and packed for you. In the unlikely event they are damaged in transit we will issue an exchange.
Wearing Rosecrochetta Items
You should always monitor your pup while wearing any accessory and not leave pet unsupervised.
!!Rosecrochetta is not responsible for any harm done while your pet is wearing Rosecrochetta items.
CANCELATIONS
. if you wish to cancel an order please email us rosecrochetta@gmail.com
and we will see, what we can do for you. If however we already begun to create your order, we will not be able to cancel it and refund you.
LOST ITEMS
Lost/stolen items are our of our hands so unfortunately we are unable to provide replacement items.